Is AI Intelligent? We're Asking the Wrong Question.

By Linda Kinning
The debate around artificial intelligence often centers on a fascinating but ultimately distracting question: "Is AI truly intelligent?" While philosophers, technologists, and researchers grapple with definitions of consciousness and intelligence, perhaps we're missing a more practical and immediate consideration – is AI useful?
The Intelligence Debate: A Philosophical Quagmire
The question of machine intelligence leads us down complex philosophical paths: What is intelligence? Can machines truly think? Are they conscious? These questions have occupied great minds from Alan Turing to contemporary philosophers, yet they remain fundamentally unresolvable with our current understanding of consciousness and intelligence.
Even human intelligence defies simple definition. We struggle to define and measure it in ourselves – how can we definitively assess it in machines? This philosophical puzzle, while intellectually stimulating, may be holding us back from more productive discussions.
Shifting the Conversation to Utility
Instead of debating whether ChatGPT "understands" language or if deep learning models "think," we should focus on what these tools can actually do for us:
- Can they help doctors identify diseases more accurately?
- Do they enable engineers to design more efficient systems?
- Are they helping researchers process vast amounts of data to find new insights?
- Can they assist in making our daily work more productive?
The answers to these questions have immediate, practical implications for how we develop and deploy AI technologies.
The Pragmatic Approach
Consider the history of technological advancement: When the first calculators emerged, we didn't spend years debating whether they were "truly doing math" – we focused on their utility in solving practical problems. The same pragmatic approach should guide our thinking about AI.
This isn't to dismiss the philosophical questions entirely. They're important for understanding the nature of intelligence and consciousness. But in terms of developing and deploying AI technology, utility should be our north star.
Measuring What Matters
By focusing on utility, we can develop better metrics for evaluating AI systems:
- Task completion accuracy
- Real-world problem-solving capabilities
- Economic and social impact
- Safety and reliability
- Accessibility and ease of use
These concrete measures tell us more about an AI system's value than abstract debates about its inner experience or consciousness.
The Path Forward
This shift in perspective has important implications:
- Development Focus: Instead of trying to replicate human intelligence, we can focus on creating tools that complement and enhance human capabilities.
- Ethical Considerations: Rather than worrying about whether AI deserves rights based on its intelligence, we can focus on ensuring it serves human needs safely and ethically.
- Resource Allocation: We can direct research efforts toward improving AI's practical capabilities rather than chasing abstract notions of machine consciousness.
Conclusion
The question isn't whether AI is intelligent – it's whether it's useful. By reframing the conversation around utility, we can move past philosophical deadlocks and focus on developing AI systems that genuinely benefit humanity. After all, a "less intelligent" system that reliably solves real problems is more valuable than a "more intelligent" one that doesn't.
As we continue to advance AI technology, let's keep our eyes on what matters: creating tools that enhance human capabilities, solve real problems, and contribute positively to society. The philosophical debates can continue in parallel, but they shouldn't distract us from the practical work of making AI truly useful.